![]() Click "Edit Letter", "Edit Patient" or "Edit Responsible" depending on the type of letter. Click it to highlight it and click Change Letter.ģ. From the main menu of Orthotrac, select Functions, Word Processing, Letter Setup.Ģ. Letters with images will take longer to merge, but this will generally correct the issue.Ĭhange Letters to Use Thumbnailed Versions of Imagesġ. ![]() This process will slow down image merging on that workstation only. Underneath the line, add a new line which reads: Locate the section beginning with the text. The OMS.INI settings file is displayed.Ģ. On the workstation experiencing the issue, go to Start, Run, type "OMS.INI" and press Enter. ***NOTE: Cloud clients who are experiencing issue will need to contact Support to have these steps performed.ġ. In the meantime, the following workarounds can be used to correct the issue if it occurs.Īdd SlowImageMerge Command to Orthotrac Settings File Orthotrac Development is aware of this issue and is working on ways to get around this Windows limitation. The issue tends to occur most frequently when merging letters that include images. When merging information from Orthotrac into the Word document, it is the Windows clipboard that is used for this process. Solution: This error message is a Microsoft Windows error message which indicates an issue with the Operating System or Windows user profile. Issue: When merging a letter in Orthotrac using the Edit function, or previewing/printing the letter, the following error message is displayed:
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